Student Handbook

LMS

Learning Management System (LMS) is a digital platform designed to manage and deliver educational courses and content. It provides you a centralized space to access resources, submit assignments, and engage in online learning activities. The LMS we use is Blackboard. Click Here to download the LMS User Guide.

Student Support Service

Dedicated Student Support: Students may reach out to DSW (Dean of Student Welfare) Helpdesk. They may email their query to (upesonline.dswhelpdesk@stu.upes.ac.in) . All such queries will be responded within 24 hours.

Help Desk Support

- DSW Help Desk: Please raise a ticket on our Help Desk by dropping mail at upesonline.dswhelpdesk@stu.upes.ac.in . The support team will reach out within one working day.

- Student helpdesk Contact: We have a dedicated toll-free number 080-69894029, operational from Monday to Friday from 9.00AM to 5.00PM.

Individual Attention: Students needing individual attention or having queries to be resolved by faculty members may request assistance from DSW helpdesk.

Student Portal

E-Library

At UPES Online, we provide a digital platform that aims to provide free access to a vast collection of books giving an opportunity to explore a wide range of literary works. The link to E-library along with their credentials and User Guide link are shared with each student by the Support team. Users can access / download multiple books simultaneously depending upon the publisher’s policy. Kindly follow the instructions provided on the publisher’s portal.

User may download books / book chapters / limited number of pages depending on the publisher policy. References to course-related books will be given in course plan or concerned subject faculty will suggest course related books. The student is free to explore and enjoy the literary treasures it offers. Below is the link provided to access the library facilities:

Grievance Redressal

Fee Payment

The student has the option to pay the full program fee / one-year fee / per semester fee.
The fee can be paid online through the Student Portal or through the Online payment gateway on the UPES Online website admission.cce.upes.ac.in/Existingstudent/payonline.

Alternatively, students can also pay by NEFT/RTGS. The Bank details are as below

In case of a NEFT/RTGS payment, please share your transaction reference number along with the above details (SAP ID, Name, Contact Number and Email Id) through E-mail to njain@ddn.upes.ac.in

For any payment received through NEFT/RTGS without the mentioned details in the e-mail, the university shall not be liable for non-recognition for such payment.

Examination Dates